Frequently Asked Questions

1. What is Neelcamp and how does it work?

2. What areas or regions does Neelcamp serve?

3. What types of programs can I list on Neelcamp?

4. Who can become a provider on Neelcamp?

1. How do I sign up as a provider?

2. How do I create my provider profile?

3. How do I create a program listing?

4. What information do I need on my profile/listing?

5. Can I edit or update my profile or listing later?

1. What does “Claim Business” mean?

2. Why might a profile already exist for my program?

3. How do I claim my existing profile/listing?

4. What happens after I claim a listing?

1. Can parents contact me directly?

2. What contact information will be visible to parents?

3. Can I choose which contact information to show (email, phone, website)?

1. Do I have to use Neelcamp’s payment or enrollment system?

2. Is there a cost to use the payment system?

3. Can I opt out of Neelcamp’s booking and payment tools?

4. How do bookings work if I use my own payment system?

1. Do I need separate listings for multiple programs?

2. How do multiple program listings affect search visibility?

3. What categories or tags should I use for my programs?

1. What is the provider verification process?

2. How long does verification take?

3. Do I need to provide IDs, certificates, or business documents?

4. Do I need to provide a credit card when signing up?

5. What happens if my verification fails?

1. How many parents visit Neelcamp each day?

2. What marketing or SEO benefits does Neelcamp offer?

1. Does Neelcamp offer tools to manage bookings and schedules?

2. Can I message parents through Neelcamp?

3. Does Neelcamp offer analytics or reporting for listings?

How does Neelcamp help promote my programs?

Can I link to my own website or social pages from my listing?

Can I share my Neelcamp listing on social media?

1. How do I contact Neelcamp support?

2. Do you offer training or onboarding for new providers?

3. Where can I find step-by-step guides or tutorials?

1. Can parents leave reviews for my programs?

2. How do reviews affect my visibility on Neelcamp?

3. What should I do if I get a negative review?

1. How does Neelcamp protect my data?

2. What privacy policies apply to providers?

3. Will my contact information be shared publicly?

4. What terms do I agree to when I join?

1. Will Neelcamp expand to other regions soon?

2. Can I list year-round programs (not just summer camps)?

3. Does Neelcamp support virtual or online programs?